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Privacy Policy

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Lowe’s Engine Revival

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Lowe’s Engine Revival is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store, and protect your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Lowe’s Engine Revival
Engine rebuild, refurbishment, and restoration specialists
(“we”, “us”, “our”)

2. Information We Collect

We may collect and store the following information:

  • Name

  • Address

  • Email address

  • Telephone number

  • Vehicle or engine details

  • Job specifications, measurements, and build notes

  • Payment and invoicing information

  • Communication records (emails, messages, calls)

We only collect information that is necessary to provide our services.

3. How We Use Your Information

Your information may be used to:

  • Process enquiries and bookings

  • Carry out engine rebuild, refurbishment, or restoration work

  • Prepare quotations, invoices, and warranties

  • Communicate progress updates or technical information

  • Maintain service and build records

  • Meet legal and accounting requirements

We do not sell or share your personal data for marketing purposes.

4. Data Storage & Security

  • Your data is stored securely, either digitally or in physical records

  • Access is limited to authorised personnel only

  • We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access

5. Sharing Your Information

We may share limited information only when necessary, such as with:

  • Accountants or legal advisors

  • Parts suppliers (where required to complete your job)

  • Warranty or specialist service providers

We never share more information than required.

6. Data Retention

We retain customer records only for as long as necessary to:

  • Fulfil our services

  • Meet legal and accounting obligations

  • Support warranty claims

You may request deletion of your data where legally permissible.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

Requests can be made by contacting us directly.

8. Contact

If you have any questions about this policy or how your data is handled, please contact Lowe’s Engine Revival directly.

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